Privacy Policy

Effective Date: 01/01/2024

At Moon Moth, we prioritize the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and protect the information provided to us through our Shopify store. By accessing and using our store, you agree to the terms described in this policy.

  1. Information we collect:
    • Personal Information: When you place an order or create an account with us, we may collect personal information such as your name, email address, shipping address, and phone number. This information is necessary for processing your orders and ensuring accurate delivery.
    • Payment Information: We do not store or directly handle payment information. All payments are securely processed through Shopify Payments or other third-party payment gateways, which have their own privacy policies in place.
    • Browsing Information: We may collect non-personal information, such as your IP address, browser type, and device type, to improve our website's functionality and enhance your shopping experience.
  2. Use of information:
    • Order Processing: Your personal information is used solely for processing and fulfilling your orders, including shipping and contacting you regarding your purchases.
    • Communication: We may contact you via email to provide important updates about your order, such as shipping notifications or changes to our services. We will also send you promotional emails only if you have explicitly opted in to receive them. You can unsubscribe from promotional emails at any time.
    • Analytical Purposes: We may use non-personal information, such as browsing data, to analyze and improve the performance and functionality of our store.
  3. Data Security:
    • We implement strict security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
    • We ensure that our servers and Shopify's platform are kept up-to-date with the latest security patches and protocols.
    • Please note that despite our best efforts, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security of your information.
  4. Third-Party Disclosure:
    • We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except when necessary to fulfill your orders or comply with legal requirements.
    • We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing your orders, provided that they agree to keep your information confidential.
  5. Your Rights:
    • You have the right to access, correct, or delete your personal information by contacting us at anne@moonmothwings.com.
    • You can opt out of promotional emails at any time by clicking the "Unsubscribe" link at the bottom of the email.

We reserve the right to update this Privacy Policy at any time. Please review this policy periodically for any changes.

If you have any questions or concerns about our privacy practices, please don't hesitate to
contact us at anne@moonmothwings.com.